Cancellation Policy
QuickRealto reserves the right to update this Payment, Refund & Cancellation Policy at any time, for any reason.
Any changes will be effective immediately upon posting on our website, and your continued use of our services
signifies your agreement to the updated terms. The most current version will always reflect the “Last Updated” date above.
Refund Request Process
To request a refund, email support@quickrealto.com with the subject line “Refund Request.” Include your full name, contact details, the reason for your request, and any relevant supporting documentation.
Refund Evaluation
Once your request is received, QuickRealto will review your account activity, audit referral communications and delivery, and may contact leads for verification. The standard review process may take up to 45 business days.
Refund Eligibility
If no referrals are delivered within 160 days and you have followed all communication and reporting guidelines, a full refund may be issued. If a lead appears invalid, such as being non-exclusive, fake, or unresponsive, you must notify QuickRealto within 24 hours of receipt and provide written details with supporting evidence. QuickRealto will first attempt to replace the lead within 60 days. If no replacement is made, a refund request may be considered.
Reports must be submitted promptly, and failure to report issues within 24 hours of receiving a lead will void refund eligibility for that lead.
Important Notes
A change of mind is not a valid reason for a refund, and refunds cannot exceed the amount paid for your current
membership term. QuickRealto reserves the right to verify all leads provided during the investigation process.
Refunds will not be processed if the agent or broker fails to provide activity updates or communicate regarding leads.
Post-Cancellation Referral Revenue
If you cancel your membership, QuickRealto retains the right to referral fees for any transactions resulting from leads delivered during your active term. This coverage remains effective for 12 months from the lead delivery date, and any closings within that window are still subject to the referral fee outlined in your plan.
Cancellation Process
To cancel your service, email it to support@quickrealto.com. All cancellations will be processed in accordance with our Terms of Service.